Ajra Hills
Last updated: 14 August 2026

1. About this Privacy Policy

Ajra Hills respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit the Ajra Hills website, submit an enquiry, register your interest in our land lots, communicate with us, or interact with our advertising and social media campaigns.

Ajra Hills is a land development project offering premium land lots at 675 Derrimut Road, Tarneit, Victoria.

For the purposes of this Privacy Policy, references to “Ajra Hills”, “we”, “us” or “our” refer to the entity responsible for operating and managing the Ajra Hills project and its associated marketing activities.

2. What Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Full name
  • Email address
  • Phone/mobile number
  • Residential or postal address
  • Information about your property or land requirements
  • Your preferences regarding land lots and housing
  • Enquiry and communication details
  • Information you provide when requesting a brochure, price list, availability or further information
  • Information provided through website forms
  • Information submitted through Meta/Facebook or Instagram lead forms
  • Any other information you voluntarily provide to us

We may also collect limited technical information when you use our website, including IP address, browser type, device information, pages visited and website usage information.

We generally do not seek to collect sensitive information through our website or marketing forms.

3. How We Collect Personal Information

We may collect personal information directly from you when you:

  • Submit an enquiry through our website
  • Complete a contact or registration form
  • Request information about Ajra Hills
  • Register your interest in a land lot
  • Contact us by phone, email or social media
  • Submit a lead form through Facebook or Instagram
  • Subscribe to receive project updates or marketing communications
  • Communicate with our sales or marketing representatives

We may also receive information from third parties where permitted by law, including advertising and marketing platforms such as Meta Platforms, Inc. and service providers assisting us with lead generation and customer enquiries.

Where we collect information from a third party, we will handle that information in accordance with applicable privacy laws.

4. Why We Collect Your Information

We collect and use personal information for purposes including:

  • Responding to your enquiry
  • Providing information about Ajra Hills
  • Providing information about available land lots
  • Contacting you regarding your enquiry
  • Arranging appointments, inspections or consultations
  • Providing brochures, pricing, plans and project updates
  • Managing sales and registration enquiries
  • Understanding customer interests and requirements
  • Improving our website, advertising and customer experience
  • Managing and measuring our marketing campaigns
  • Sending relevant promotional and marketing communications where permitted by law
  • Managing our business operations
  • Complying with legal and regulatory obligations
  • Protecting our rights and preventing fraud or misuse

We will not use your personal information for purposes that are unrelated to the purposes described in this Privacy Policy unless permitted or required by law.

5. Marketing Communications

If you provide your contact details to Ajra Hills, we may contact you regarding the Ajra Hills project, including information about:

  • Land releases
  • Lot availability
  • Pricing and promotions
  • Project updates
  • Sales information
  • Events and inspections
  • Related property opportunities

Where required by law, we will obtain appropriate consent before sending electronic marketing communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us using the details provided below.

Please note that even if you opt out of marketing communications, we may still contact you where necessary to respond to an enquiry, provide a service you have requested, or where otherwise permitted or required by law.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, your information may be disclosed to:

  • Ajra Hills project representatives
  • The project developer, Countryland Australia
  • Sales and real estate representatives
  • Marketing and advertising agencies
  • Website hosting and technology providers
  • Customer relationship management (CRM) providers
  • Lead management and communication platforms
  • IT and software service providers
  • Professional advisers
  • Contractors and service providers supporting the project
  • Government agencies, regulators or law enforcement where required or authorised by law
  • Other parties where you have provided consent or disclosure is otherwise permitted or required by law

We do not sell your personal information as a standalone database to third parties.

7. Facebook and Instagram Lead Forms

Our advertising campaigns may use lead-generation forms provided by Facebook and Instagram (Meta).

When you submit your details through a Meta lead form, the information you provide may be made available to Ajra Hills and our authorised marketing or sales representatives so that we can respond to your enquiry.

Meta may also collect and handle information in accordance with its own privacy practices.

You should review Meta’s privacy information when submitting information through Facebook or Instagram.

8. Cookies and Website Analytics

Our website may use cookies, pixels and similar technologies to improve website functionality, understand website traffic and measure advertising performance.

These technologies may collect information such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Website interactions
  • Referring websites
  • Approximate geographic information
  • Advertising interactions

We may use third-party services such as analytics, advertising and remarketing platforms to understand how visitors interact with our website and advertisements.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

9. How We Store and Protect Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Depending on the nature of the information, security measures may include:

  • Access controls
  • Password protection
  • Secure systems and platforms
  • Encryption where appropriate
  • Restricted access to personal information
  • Security monitoring and technical safeguards
  • Staff and contractor privacy procedures

No method of electronic transmission or storage can be guaranteed to be completely secure. However, we take reasonable steps to protect the information we hold.

10. Overseas Disclosure

Some of the technology, hosting, advertising, analytics, CRM and communication providers we use may operate or store information outside Australia.

As a result, your personal information may be disclosed to or stored by overseas service providers.

These providers may be located in countries including the United States and other jurisdictions in which our technology and service providers operate.

We will take reasonable steps to handle overseas disclosures in accordance with applicable Australian privacy laws.

11. How Long We Keep Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing customer relationships, complying with legal obligations and resolving disputes.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, subject to any legal or regulatory requirements requiring us to retain it.

12. Accessing Your Personal Information

You may request access to personal information we hold about you.

To make an access request, contact us using the details provided below.

We may need to verify your identity before providing access to personal information.

In certain circumstances, access may be refused where permitted or required by applicable law. If we refuse access, we will generally explain the reason for our decision.

13. Correcting Your Personal Information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe information we hold about you is inaccurate, incomplete or outdated, you may request that we correct it.

Please contact us using the details below and explain what information you would like corrected.

14. Privacy Complaints

If you believe that we have mishandled your personal information or breached applicable privacy laws, you may make a privacy complaint to us.

Please provide:

  • Your name and contact details
  • Details of your complaint
  • Relevant dates or communications
  • Any information that may help us investigate the matter

We will review your complaint and take reasonable steps to investigate and respond to you.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

15. Anonymous or Pseudonymous Enquiries

Where it is lawful and practicable, you may interact with us anonymously or using a pseudonym.

However, for certain enquiries—such as registering your interest in a land lot, receiving project information or arranging a sales consultation—we may need identifying information to provide the requested service.

16. Third-Party Websites

Our website, advertisements or communications may contain links to third-party websites, including social media platforms and external service providers.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or privacy practices, or changes in applicable laws.

The latest version will be published on this website with the relevant “Last updated” date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact us:

Last updated: 14 August 2026